Terms & Conditions

We strongly recommend that you:

Read these Terms carefully before using www.pilot.com.kw

Terms & Conditions

This website, ‘www.pilot.com.kw ’ (the “Website”), owned and operated by Al Baldani General Trading & Contracting Est  Is Provided as a products  to you and is intended to allow its users to browse and order products (Pilot Pens & Markers  ) As a user of this Website (referred to as “you” or “your”), you acknowledge that your use of this Website for any reason, including any transactions you make (“use” or “using”) is subject to our terms and conditions mentioned below

(Need to no more information send me email or call info@pilot.com,kw or +965 92286456

We strongly recommend that you:

– Read these Terms carefully before using www.pilot.com.kw

Print a copy for future reference.

  1. General

We reserve the right to change these Terms and conditions at any time. Any such changes will be deemed to have taken effect when posted on www.pilot.com.kwand it is your responsibility to read the Terms & Conditions

  • Account and Registered User

In order to access certain functions of the Service, including the ability to order and purchase Products, you must register and create an account on www.pilot.com.kw secured by a password (the “Account”). Any Account so created is personal and exclusive to you and is non-transferable to any third party.

  • If you register and create an Account, you are a “Registered User”. To be a Registered User, you must be 21 years of age and must provide true and accurate information (including your name, date of birth, e-mail address, credit/debit card details and other details) as requested during the Account creation process. Subject to applicable law, as a parent or guardian of a minor aged between 18 and 21, you may permit such minor to use your Account, on the basis that you remain fully liable for use of the Account and for any use of the Service by such minor through your Account. We may carry out further checks to verify your age with a registered credit reference (or similar) agency and, if we are unable to verify you are over 21 years, we may cancel your order.
  • Order process

3.1 As a Registered User, you may order and purchase Products through the Service. If a payment is applicable to your order for a Product, you agree to pay the full amount for that Product as indicated during the order process, including shipping costs or other charges that may be applicable to such order

3.2 The “confirmation” stage sets out the final details of your order. Following that, we will send to you an order acknowledgement e-mail, detailing the Products you have ordered. You may note that this e-mail is not an order confirmation or order acceptance by us.

3.3 After acceptance of your order, completion of the contract between you and us will take place on dispatch of the Products ordered to you if you have paid through your Card or at the delivery of Products at your address, however subject to our receiving full payment for the Products, unless we have notified you that we do not accept your order or you have cancelled it ( refer to Returns are Easy section for details).

you may Contact Us by clicking here and you will be directed to our Customer Service contact page or you may call our customer service hotline at +96592286456

4. Payment

4.1 We take payment from your credit or debit card (“Card”) at the time we receive your order for the relevant Products, after we have checked your Card details. 

Cash On Delivery (COD) Option not acceptable

All prices are shown in Kuwaiti Dinar (KD) and include taxes (if applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home Delivery Information and Delivery & Installation for further details including delivery charges).

5 . Order Delivery Details

Customer Receive the order from Postaplus. Order will reach with within 48 hrs time after Confirmation email

Track the Order through Postaplus Tracking System click the below link for Shipment Tracking https://www.postaplus.com/?trackid=

Contact Us

If you have any comments or queries in connection with our Terms and/or you can Contact Us  and you will be directed to our Customer Service contact page or call +96592286456